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by Allied Star
العربيةRead this page in ArabicBuild your AI workforce

Services

AI services, from answering to orchestrating.

Assistants, agents, automation, AI employees and custom AI software: one progression, built around the way your business works and connected to your systems.

Build your AI workforce

Services

From AI that answers to AI that runs the work.

Every service is built around the way your business works and connected to the systems you run. They build on each other, so you can start with one.

  • 01 · Answer

    AI Assistants

    They answer.

    • Customers on your website and WhatsApp
    • Staff, from your own documents
    • Hand over when a person is needed
    Explore AI Assistants
  • 02 · Act

    AI Agents

    They act.

    • Check your systems
    • Take the actions you allow
    • Escalate the rest
    Explore AI Agents
  • 03 · Connect

    AI Automation

    They connect the work.

    • Carry work between systems
    • Create records and follow-ups
    • Wait for the approvals you set
    Explore AI Automation
  • 04 · Own a role

    AI Employees

    They perform a role.

    • Sales, support, recruitment, operations and research
    • Work a queue and report what they did
    • Bring you what needs a person
    Meet the AI Employees
  • Channel

    Voice AI

    Every call becomes useful.

    • Answer and understand calls
    • Book, update and route
    • Bring in a person when it should
    Explore Voice AI
  • Build

    Custom AI Software

    Built around your work.

    • Applications, portals and dashboards
    • Knowledge and search systems
    • Integrations with what you run
    Explore Custom AI Software
  • 05 · OrchestrateConceptA product concept shown to explain the direction. It is not an available capability.

    Jarvis

    One intelligence. Every workflow.

    • Coordinates the other AI services across your business
    • Brings you only what needs you
    See the Jarvis concept

Every service connects to the systems you already run, inside the controls you set.How it connectsThe controls you keep

What we build

AI shouldn't just answer. It should act.

Most AI stops at the answer. Useful AI keeps going: it checks your systems, takes the actions you allow and carries work from one system to the next. One capability at a time:

  1. Customer

    Do you deliver to Jeddah? How long does it take?

  2. Assistant

    Yes. Orders to Jeddah arrive in 2 to 3 working days. Large items are delivered by appointment.

    Source: Delivery policy, updated 12 Sep
Fig. 01AI assistantsDemoAn interactive demonstration of how this capability works. It is not a live system.

  1. AI assistants: They answer.

    An assistant answers customers and staff from your own knowledge: on your website, on WhatsApp and inside your team. When a question needs a person, it hands over.

    1. Customer

      Do you deliver to Jeddah? How long does it take?

    2. Assistant

      Yes. Orders to Jeddah arrive in 2 to 3 working days. Large items are delivered by appointment.

      Source: Delivery policy, updated 12 Sep
    Fig. 01AI assistantsDemoAn interactive demonstration of how this capability works. It is not a live system.

  2. AI agents: They act.

    An agent understands the request, checks your systems and takes the actions you allow: moving a delivery, booking a visit, updating a record.

    1. Customer

      My delivery is on Thursday, but I won't be home.

    2. Order A-1042 found in the ERPDelivery: Thursday
    3. Saturday 10:00 to 12:00 is availableDelivery calendar
    4. Delivery moved to SaturdayAllowed action
    5. Agent

      Done. Your delivery is now on Saturday between 10 and 12. A confirmation is on its way.

    Fig. 02AI agentsDemoAn interactive demonstration of how this capability works. It is not a live system.

  3. AI automation: They connect the work.

    Automation carries work between systems, so nothing waits in an inbox. A request becomes a record, a message, a booking and a follow-up, in order.

    1. RequestWhatsApp message, Done
    2. UnderstoodChange of delivery, Done
    3. ERPOrder updated, Done
    4. CRMNote added, Done
    5. Follow-upConfirmation sent, Done
    1. RequestWhatsApp message, Done
    2. UnderstoodChange of delivery, Done
    3. ERPOrder updated, Done
    4. CRMNote added, Done
    5. Follow-upConfirmation sent, Done
    Fig. 03AI automationDemoAn interactive demonstration of how this capability works. It is not a live system.

  4. AI employees: They perform a role.

    An AI employee owns a role: a queue of work, a set of tools and clear limits. It works the queue, reports what it did and escalates what it should not decide.

    Support employeeResolving a delivery change for order A-1042
    Working
    12In queue
    38Resolved today
    3Escalated
    Tools
    • Help desk
    • ERP
    • WhatsApp
    • Knowledge base
    Fig. 04AI employeesSample dataFigures and activity shown here are illustrative, not real results.

  5. Jarvis: It orchestrates the larger workflow.

    One intelligence coordinating many AI roles across the business: noticing what needs attention, handing work to the right agent and bringing you only what needs you. Jarvis is our concept for it.

    • Sales
    • Support
    • Operations
    • Finance
    Jarvis
    Fig. 05JarvisConceptA product concept shown to explain the direction. It is not an available capability.

How an engagement runs.

Every project moves through the same five stages.

  1. 01AssessWe study the work, the systems and the rules around it.
  2. 02DesignWe agree the roles, workflows, tools and approvals.
  3. 03BuildWe build, connect and test it with your team.
  4. 04LaunchIt goes live, starting in Assist.
  5. 05ImproveWe review its work and widen what it may do.
Inside your controlsPermissions, approvals, an activity record and escalation are designed into every system we build.How we design for trust
Connected to your systemsCRM, ERP, messaging, documents, calendars, data and your own APIs: each connection gives AI a specific job.See how it connects

Build your AI workforce.

Start with a concept for your first AI employee, then scope it with us in an assessment.

Design your AI employeeBook AI assessment